An email miscommunication led to an outbreak of norovirus that affected more than 100 people at a long-term care facility in Rouyn-Noranda in early August. Patients and staff at the home were served peach and raspberry compote on Aug. 2 and 4. A few hours later, 26 people showed symptoms of gastroenteritis. Over the next 10 days, between Aug. 4 and 14, 61 patients and 48 employees at the facility fell ill. The Centre intégré de santé et de services sociaux (CISSS) in the Abitibi-Témiscamingue region had been notified that the raspberries were subject to a recall because they were suspected of being contaminated with norovirus. The Canadian Food Inspection Agency emailed the facility about the recall on July 20, according to access to information requests. But that email was only sent to one person and that person didn’t relay the information to the kitchen staff. The facility wouldn’t say why the message didn’t get to the kitchen.

The family of a dementia patient at a city-run long-term care home is upset over what they’re calling the “Club Med sentence” handed down Friday to the personal support worker seen on video punching the elderly man in the head. Jie Xiao, 44, pleaded guilty in July to one count of assault in connection to the March attack on 89-year-old Georges Karam at the Garry J. Armstrong facility on Island Lodge Road. The victim’s family, with permission from the home, had installed a surveillance camera after Karam suffered unexplained cuts and bruises to his face. In the video that led to Xiao’s conviction, he’s seen striking Karam 11 times with both a fist and the back of his hand while Karam lies on his bed. On Friday Xiao was sentenced to 90 days in jail, to be served intermittently two days a week and followed by 18 months probation. Xiao must also seek counselling, cannot contact the victim or the family, and is prohibited from using a firearm. The Crown had asked for a three-month sentence, served continuously.

The board of directors of LOFT Community Services has announced the upcoming retirement of CEO Terry McCullum.

Susan Farren is the new administrator of the Manitoulin Lodge Nursing Home in Gore Bay.

A personal support worker caught on video repeatedly punching an elderly man in the head apologized to the man’s family, saying he would accept whatever sentence the court decided. Jie Xiao pleaded guilty in July to one count of assault in connection with the attack four months earlier on 89-year-old Georges Karam. Xiao, speaking in Mandarin through a translator at his sentencing hearing Thursday, told Karam’s family he was “deeply sorry for what I did.” Xiao, a 44-year-old permanent resident, told the court he did not intend to hurt Karam, but that in that moment he failed to remember his duty to his client. “I have used the wrong way of doing things,” he said.

Two staffers at a central Alberta hospital have been charged in the assault of an 88-year-old woman in long-term care. Police began investigating after receiving a report of elder abuse at the Killam Health Centre. The woman was allegedly assaulted by two staff members in the long-term care unit on Aug. 20, police said. Killam RCMP investigated and arrested the two staff members on Aug. 22. A 53-year old woman from Killam is facing three counts of assault. A 39-year-old woman from Strome is charged with a single count of assault. Both have been released on their own recognizance under court conditions. They are due back in Killam provincial court Sept. 5.

Andrew Michael Douglas has been sentenced to two years in jail for sexually assaulting a man in the Saint John special care home where they both lived. Douglas, a previous offender, pleaded guilty to the charge earlier in August. Douglas was serving a conditional sentence for a 2016 sexual assault when he was placed in the home by the Department of Social Development.

A Moose Jaw nurse who previously ran as a provincial NDP candidate pleaded guilty to professional misconduct after mistreating a patient who had Crohn’s disease. Karen Purdy was ordered to pay $5,000 to the Saskatchewan Association of Licensed Practical Nurses (SALPN) during her Wednesday afternoon disciplinary hearing in Regina. The patient, who was referred to simply as P.R. during the hearing, was not present. Investigation committee lawyer Connor Clyde said the man described his five-day stay at Wigmore Regional Hospital in Moose Jaw as “pure hell,” in part due to Purdy’s conduct on Jan. 1, 2016. Purdy snapped her fingers at the man as an order to turn over so she could change his Attends adult diaper. She then left the soiled diaper and wipes on the floor of his hospital room, which Purdy’s lawyer Bob Hale said was a “pure oversight” on her part. She told the man in front of his family that he would end up in a nursing home, laying in bed and soiling himself, which caused mental distress to the man and his family. “To this day, he is reluctant to attend at hospitals,” said Clyde, who acknowledged the importance of being realistic with patients, but compassion should be shown as well. Unable to reach the toilet due to his intravenous hookup, the man defecated in a garbage can, at which point Purdy “scolded him and asked him if he did this at home,” said Clyde. That “made P.R. feel degraded, embarrassed and humiliated.” The last charge related more to patient safety. With the IV machine beeping alerts every 20 minutes, Purdy broke the rules in instructing the man’s family on how to silence or restart the machine. That left the family “effectively acting as health-care professionals,” said Clyde. Hale called it “an error in judgment” and an attempt to appease the man’s family members, who were getting annoyed that the man’s rest was being interrupted. As penalty, Purdy must complete a code of ethics learning module and an interpersonal communications course, write a reflective essay about the incident, and pay $5,000 to SALPN, to cover less than half of the costs of the investigation and hearing. Further, Purdy will have to submit a copy of the disciplinary decision to current and future employers for the next two years.